Wednesday, January 19, 2022
January 19, 2022
Video coming soon
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased.
Conversation design has an interconnected relationship with content. Content needs to be adapted for conversation, and conversation design decisions depend on the unique nature of the content. In this talk, Rebecca Evanhoe, co-author of Conversations with Things: UX Design for Chat and Voice, will discuss:
Rebecca Evanhoe is an author, teacher, and conversation designer. With degrees in chemistry and fiction writing, she's passionate about how interdisciplinary thinking can combine arts, humanities, sciences, and tech. She teaches conversational UX design as a visiting assistant professor at Pratt Institute, and co-authored Conversation with Things: UX Design for Chat and Voice (Rosenfeld Media, 2021).